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If you are a student who wishes to contest a grade that you
received in an education course, we first ask that you contact the course
instructor and discuss the matter with that person. If those discussions
reach an impasse and you wish to move to the next level, you should notify
Rod Stewart, the Associate Vice-President
for Academic Affairs.
If you are a student, staff member, or faculty member and you
feel you have been treated unfairly or unprofessionally by a staff or faculty
member from the School of Education, we first ask that you contact the
person in question and attempt to resolve the matter personally. If those
discussions reach an impasse and you wish to move to the next level, please
fill out a complaint form (download
and fill out by hand) and forward it
to Carla Koontz, Director of Undergraduate Education. Off-campus students
can send this form via campus mail through the SAU staff at their site
or directly to Carla Koontz, 106 E Main St., MS 13, Spring Arbor, MI 49224.
Please do this even if the issue at hand concerns graduate studies. We
will not be able to formally act on any complaint unless it is written and
signed using this form.
If you are a
faculty member and you wish to file a grievance against the University,
please follow the procedures outlined in the SAU Faculty Handbook.
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